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Who should I call if I have questions?
About PowerSchool itself?
The full user guide can be found at:
There is also a very good “help” feature within PowerSchool. It can be reached by clicking on the “question mark” icon on the top right hand corner of the page.
If neither of those sources can help answer your questions then contact the district data manager via email at: goerkepa@wauwatosa.k12.wi.us
Student grades and attendance records?
Contact the associated classroom teacher. Contact details can be found within PowerSchool and on the district website.
Powerschool passwords?
Contact your schools administrative assistant. Relevant contact details can be found at http://www.wauwatosa.k12.wi.us
Is the information I see in Powerschool “real time”?
Kind of. It is a “real time” system with regard to the immediacy of you being able to see the grades once they are entered into the system. However, a teacher still needs to be given time actually to grade material before entering the scores. Once the grading is complete the information is then entered into the SIS. As soon as the grades are entered into the SIS it is available for you to see.
How often are grades updated?
Generally teachers post grades to the student information system no later than one week after receipt of completed work. For larger projects or assignments that require extensive assessment longer delays may be experienced.
How soon will I see attendance information?
Attendance records will be posted on the same day.
Why did you change from what was being used last year?
We had to. Vendor support for the product was ending and a lot of state and federal funding is received as a result of reports taken from the SIS. In order to eliminate the risk of funding loss we needed to migrate to a supported system.
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